Lucy & Email — Connect Gmail or Outlook and Manage Email by Chat

Why Connect Email to Lucy?

Once your email is connected, Lucy can read your inbox, draft replies, and send emails — all from a chat conversation. No more switching between tabs. You describe what you want; Lucy handles the words.

Connecting Gmail

  1. Open Lucy (bottom-left chat bubble).
  2. Click your profile icon → Lucy SettingsIntegrations.
  3. Click Connect Gmail.
  4. A Google sign-in popup appears — choose the account you want to connect and grant the required permissions.
  5. Done. Lucy now has access to your Gmail inbox.

[Screenshot: Gmail connect button in Lucy settings]

Connecting Outlook

  1. Open Lucy → profile icon → Lucy SettingsIntegrations.
  2. Click Connect Outlook.
  3. Sign in with your Microsoft account and grant calendar and email permissions.
  4. Done.

What You Can Ask Lucy to Do With Email

  • Check inbox: “Check my email” or “Any important emails today?”
  • Read a specific email: “Read the latest email from David.”
  • Draft a reply: “Draft a reply to Sarah’s email about the budget — say we’ll have the numbers ready by Thursday.”
  • Send an email: “Send an email to the whole team: the all-hands is moved to 3pm Friday.”
  • Create a task from an email: “The email from John mentions a deadline — create a task for it.”
  • Mark as read: “Mark all emails from the newsletter list as read.”

Privacy and Security

Lucy only reads emails during an active conversation — she doesn’t store your email content. Each email action is confirmed with you before Lucy sends anything.

Disconnecting Your Email

Go to Lucy Settings → Integrations → click Disconnect next to your email provider. Lucy will immediately lose access to your inbox.

Tip: Ask Lucy “Summarize my unread emails” at the start of your day for a 30-second inbox digest instead of reading each email individually.

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