Communication in the workplace is very important for companies to be efficient and be productive. Creating open channels of communication for your employees not only builds trust among your employees but also increases their loyalty. This will have a direct positive impact on productivity and performance. On the other hand, poor communication in the workplace will eventually undermine employees’ skills and confidence and create a mass of unmotivated employee staff.
Today, we are dealing with the increase of remote working because of the pandemic. With widespread remote working styles and emergence of dispersed workplaces, many companies have begun to reshape their communication methods. In this period, companies that understand the importance of communication in the workplace more are taking steps to improve internal communication and cooperation.
According to a survey conducted by Dynamic Signal in 2020, 78% of employees think that communication should be prioritized in their organization. Effective and quality communication in the workplace eliminates unnecessary difficulties and encourages better performance for your employees. Employees will cooperate more by consulting with each other.
According to another survey conducted by same company in the same year, 52% of employees are facing bad financial results due to inefficient communication. Poor communication is a situation that directly harms the productivity and motivation of employees. It decreases your company’s performance by rendering your teams ineffective. Most importantly, poor communication creates uncertainty and confusion and builds a culture of distrust within the company.
Why Communication is Important in the Workplace
Effective communication in a workplace is important for your company and your employees in many ways. Promoting good communication habits in the workplace is one of the most important things you will do as a manager. If you look at the surveys conducted for this issue, it reveals that according to a survey of hundreds of companies, communication barriers cause approximately 37 billion dollars in lost productivity per year.
So why is communication important in your workplace? In this article, we have examined its importance for you in detail.
1. Increase employee engagement and productivity
If you regularly share company updates with employees, you will keep them more motivated. Effective communication can increase employee engagement, which in turn boosts productivity in the workplace.
Employees may feel more comfortable and safe if they see that there are open communication channels between them and their managers. Employees must first be informed in order to be motivated and fully participate. When a problem occurs at work, providing constructive feedback on how to do that work increases employees’ commitment to the work. We see productivity increase by up to 25% in companies that have engaged employees. With the productivity tool PeerBie, you can quickly communicate with your employees and provide the feedback they need. Increase your employees’ engagement with the company by providing your feedback through messages, video meetings, and comments.
2. Improve crisis management
Another of the greatest importance of good communication in the workplace is crisis management. Certainly, every company has employees with conflicting personalities and different views. You can solve every problem and crisis between these employees with good and consistent communication.
Crisis management is much more difficult, especially when working remotely. In order to prevent this, you need to keep your communication at an efficient level. With PeerBie, you can start solving the issue either one-on-one or by organizing video meetings covering all of your employees who are dealing with problems. Achieving the balance between your employees through communication will increase workplace safety and productivity.
3. Make remote work more efficient
Remote work makes communication more difficult between employees or between employees and managers. Most importantly, it doesn’t seem like the remote working model will be abandoned anytime soon. Employees say that they find it difficult to communicate and collaborate when working remotely. Therefore, you must find ways to strengthen communication when working remotely. The workplace communication best suited to your company can improve remote working and have a very positive impact on productivity.
With the online collaboration tool PeerBie, all managers and employees are in a single digital space. In this way, you can see if people in the same team or department as you are online and you can communicate in this way. In addition, PeerBie offers you both group and personal messaging options. Communication between these teams is crucial, especially if you have remote teams. The team collaboration software PeerBie provides the opportunity to provide feedback and communicate with teammates in a digital workplace through commenting, messaging, and virtual conference.
4. Discover skills
Managers can discover their employees’ talents and better understand their skills by communicating effectively. Then you can assign the most suitable people to the tasks. In this way, you can contribute to the success of the company by taking advantage of these skills. Knowing the skills of employees also helps you develop them.
For instance, if an employee communicates with you and shares that he or she is very good at design, you can assign that employee to a design-related project. The project carried out by a competent and more suitable employee will naturally be much more successful.
5. Increases innovation
Imagine your employees hiding their ideas from you because of rejection fear. That would be quite inefficient for your business, right? But if there is an open channel of communication between employees and management, more creative ideas are very likely to emerge in the workplace. As a manager, you can encourage your employees to be creative and innovative by being open to communication.
With the widespread of remote work, many ideas and thoughts can not be conveyed to the other person due to lack of communication. This also affects collaboration negatively. But it can be reversed! When communication between departments or teams in the workplace is open, information and ideas can be easily shared with other people. In this way, both the transfer of ideas happens and cooperation becomes easier. With PeerBie you can create private or public teams. Thus, employees in that team can safely share their ideas and develop the business.