Issue Management – Managing PeerBie

PeerBie > Academy > Issue Management – Managing PeerBie

By collecting feedback from partners and customers, keep track of issues, and enhancements regarding your products to improve them.

How to Use Issue Management on PeerBie?

How to Use Issue Management on PeerBie?

  • Select “Products” on the left side of the homepage
  • By clicking the ”+” icon to create a new issue
  • Assign a title to the issue
  • Describe the issue
  • Select a product
  1. If there is no product, create a new one by clicking on “Create Product”
  2. Select product’s visibility
  3. Assign a name to the product
  • Additional options
  1. Determine the priority of the issue (High, Medium, Low)
  2. Select customer
  • Files, links etc. can be added
  • Green bars show the health of the product
  • The issue reported can be edited, deleted or archived by clicking on the “…” button
  1. The issue can be moved to in progress or fixed sections
  2. Reminder can be set for issues
  3. The issue can be added as a task or it can be deleted.
  • The estimate hour is asked when you start fixing the issue.
  • Notes can be added to each issue post
  • The analytics can be viewed for each issue report by clicking the “…” button