Top tips to help you drive adoption and engage
To get the most out of PeerBie MyWork, you want all of your colleagues to be active and engaged. Getting everyone there can be a challenge, but luckily you have a wealth of data available in the Insights section of the Admin Panel to help you track, measure, and understand your PeerBie MyWork’s health. We’ve pulled together a list of top tips that you can use to improve key metrics.
Activated: The number of people who have accepted the invitation to join PeerBie MyWork and have activated their profiles. To get the most impact out of PeerBie MyWork, you’re going to want this number to be at at least 80% with a goal of 100%.
• Send weekly activation reminders via PeerBie MyWork to all invited but not yet activated accounts.
• Send a personalized activation message from the CEO. When leadership takes an active role in promoting PeerBie MyWork, the rest of your organization tends to get on board. Using email may be your best option and you can do a mail merge to personalize the message.
Monthly Active: The number of people who were active on PeerBie MyWork in the last 28 days. A person is considered active on a specific day if they have used PeerBie MyWork on any device.
- Hold monthly Video Conference sessions with the CEO. Monthly Live Q&As are guaranteed to bring more of your colleagues into PeerBie MyWork each month. Live Q&A sessions give your employees a unique opportunity to engage in dialogue with leaderships in a public forum. Make PeerBie MyWork the only place where they can join and be sure to promote the event using all of your communication channels.
- Move all company announcements to Workplace and use your corporate channels such as email to inform staff when announcements are made, linking them to PeerBie MyWork to find out more.
Retained: The number of people who were active on PeerBie MyWork on at least 10 days of the last 28 days. Data shows that 85% of Retained people are still active after 6 months, so this metric is key to assessing the health of your PeerBie MyWork after launch.
- Enlist the support of people managers in moving all team and project communication to PeerBie MyWork. People managers are incredibly influential, when they move their team’s communication to PeerBie MyWork their direct reports follow suit. Share learning resources with people managers such as the People Manager Guide and Managing a Project in PeerBie MyWork to help them understand how they can use PeerBie MyWork to centralize communication and get more done with their team.
- Make PeerBie MyWork the default homepage on all computers. Seeing conversations and collaboration on PeerBie MyWork will encourage more people to jump in and get involved.
People Across PeerBie MyWork: This table shows the number of invited, activated, monthly, weekly, and daily activities, and retained people across the Workplace. Use these metrics to analyze PeerBie MyWork use across segments of your organization.
• Get creative with friendly competitions! Use the data in the People Across Workplace table to set up activation competitions across teams and departments.
• Use the table to identify low-performing teams and departments and set up training sessions to teach employees how PeerBie MyWork can benefit them.
Active on App and Platforms: Mobile opens up opportunities for people to stay connected no matter where they are. We’ve found that people who use mobile apps are twice as likely to use PeerBie MyWork every day.
Use the Content tab to measure engagement across your organization. Content production is a big part of how PeerBie MyWork can enhance connections and improve communication across your company.
There’s no one size fits for these metrics. Your monthly posts and comments will depend on the number of people using PeerBie MyWork at your organization.
• Go Live in your Company Announcements group to recognize and reward your top contributors. By publicly recognizing employees for their PeerBie MyWork activity you incentivize more of your colleagues to join the conversation.
• Have your champions create open to feedback and announcement channels for their teams and departments and encourage them to post in these channels regularly, as well as to comment and interact with posts made by their colleagues.
• Create a company-wide channel where employees can share news, market trends, opinion pieces, and other industry-related blurbs with one another.
• Create a designated channel where employees feel empowered and encouraged to share brilliant ideas and helpful criticisms. Channels like “Product Feedback” and “Big Ideas” can engage employees and help you gain valuable feedback from across your organization.
The Posts tab allows you to see how an individual post in a channel is performing. Track the number of people who have seen, read, commented, or reacted to the post, and how people feel about it. Use these insights to inform future communications.
• Format your posts: People are generally put off by large blocks of text. Use post formatting to add headers, bullet points, bold and italic text, and even emojis and gifs to make your posts more readable and engaging.
• Add images: Visuals get people’s attention, use them often to amplify your posts.
• Share videos: Most people retain information better through video than through reading. This makes video content an incredibly efficient and engaging tool for your internal communications. And with automatic captioning, your video content is more accessible and easier to consume.
More helpful resources
• System Admin Guide: Understand your role and responsibilities as System Admin and learn the ins and outs of the Admin Panel.
• Getting your organization on PeerBie MyWork: Get more tips and best practices for boosting PeerBie MyWork adoption.
• Measure the success of your launch: (B9) Understand key metrics to track during and after your PeerBie MyWork launch.